At Pharmnuts, we are dedicated to the responsible management of your data and the protection of your privacy. Our wholesale pharmaceutical app and services are subject to the following Privacy Policy, which defines the methods by which we collect, use, store, and safeguard the personal and business information of our Medical Representatives, pharmacy partners, and other authorized users.

1. Information We Collect

   1.1. Medical Representative & Business Details

   • Complete name, email address, and telephone number
   • Name of organization and registration information
   • GST registration number or drug license (if applicable)
   • Geographical location data (to map orders and determine service availability)

   1.2. Transactional Data

   • Order history
   • Product quantities and pricing
   • Preferences for fulfillment and delivery address

   1.3. Technical Information

   • IP address, operating system, and device type
   • App usage statistics (actions performed, login time)
   • Performance data or error logs (to enhance the reliability of the application)
   Note: The app is not used by Pharmnuts to collect prescription images. Prescription validation and compliance reviews are conducted offline at the pharmacy/distribution level.

2. How We Use Your Information

   • Manage and process wholesale transactions.
   • Communicate the status of the order and any updates.
   • Confirm regulatory and licensing compliance.
   • Offer technical support and customer service.
   • Enhance the efficacy, functionality, and features of the application.
   • Comply with legal and regulatory mandates.

3. Data Storage and Security

   • During transmission and storage, all sensitive data is encrypted.
   • Authorized personnel are granted access to business-sensitive data exclusively.
   • Internal audits and compliance assessments are implemented on an ongoing basis.

4. User Rights

   As a Pharmnuts user, you can:

   • Review and access your personal information
   • Request the revision of information that is either inaccurate or incomplete
   • Request the deletion of your account, subject to regulatory retention regulations
   • Cancel consent where applicable

   To exercise any of these privileges, please send an email to us at support@yourmail.com.

5. Cookies and Analytics

   In order to optimize the app experience and monitor utilization patterns, Pharmnuts may implement in-app analytics tools or cookies. Personal identifiers are not included in this data, which is solely utilized for performance purposes.

6. Policy Updates

   We reserve the right to modify this Privacy Policy periodically to accommodate modifications to the law or our services. The app will promptly implement any updates that are posted.

7. Contact Us

   If you have any queries or concerns regarding this Privacy Policy, please contact us at:

   • Email: info@pharmnuts.in
   • Phone: +91-8838717770